Privacy Policy

 
Effective Date: 01/03/2025
Elegant Woo’s is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect
We collect personal information to fulfill your orders, improve our services, and communicate with you. The information we collect may include:

• Personal Details: Name, email address, phone number, and shipping/billing address.

• Payment Information: Credit card or payment details (processed securely through third-party payment providers).

• Purchase History: Items purchased, order date, and transaction details.

• Device Information: IP address, browser type, and device data (collected through cookies and analytics tools).

2. How We Use Your Information
We use your personal information for the following purposes:

• To process and fulfill orders, including shipping and delivery.

• To send order confirmations, shipping updates, and customer support responses.

• To improve our website, products, and customer experience.

• To send promotional emails (with your consent) about new products, offers, or events. You can unsubscribe at any time.

• To comply with legal obligations or respond to legal requests.

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3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with trusted third parties for the following purposes:
Service Providers: Shipping carriers, payment processors, and email marketing platforms.
Legal Compliance: To comply with laws, regulations, or court orders.
Business Transactions: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. When your information is no longer needed, we securely delete or anonymize it.

5. Security
We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure payment gateways, and limited access to personal data.

6. Your Rights
Under Canadian privacy laws, you have the following rights:

• Access your personal information and request a copy.

• Correct or update inaccurate information.

• Withdraw consent for marketing communications.

• Request the deletion of your data (subject to legal obligations).

• To exercise your rights, please contact us using the details below.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, analyze traffic, and personalize your experience. You can adjust your browser settings to reject cookies, but this may affect website functionality.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.

10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: elegantwoos@gmail.com