Shipping Policy

Processing Time

• All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days for processing. We will notify you via email if there are any significant delays.

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Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout. 

• Delivery delays can occasionally occur due to factors outside our control.

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Local Pickup

• Local customers can choose Free Local Pickup during checkout. Orders will be ready for pickup within 2-5 business days. You will receive a notification once your order is ready.

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Shipment Confirmation & Tracking

• You will receive a shipment confirmation email with a tracking number once your order has been shipped.

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International Shipping

• International shipping is available. Additional customs and duties may apply, and customers are responsible for these charges.

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Lost or Damaged Packages

• Elegant Woo's is not liable for lost or damaged packages during shipping.

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Returns & Exchanges

• For information about returns and exchanges, please refer to our [Return Policy](insert link).

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Customers outside of Canada may also be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore, we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.

Questions?

If you have any questions about this shipping policy, please contact us at elegantwoos@gmail.com.